FAQs — The Luxury Booking UK
Welcome to The Luxury Booking UK FAQs! Here you’ll find answers to the most common questions about booking flights, holiday packages, payments, and our policies.
1. How do I book a flight or holiday package?
You can book directly through our website www.theluxurybooking.co.uk or contact our travel experts via:
- Phone: 020 8129 4629
- WhatsApp: +44778945596
- Email: travel@theluxurybooking.co.uk / contact@theluxurybooking.co.uk
Simply select your destination, travel dates, and preferred package, then follow the online booking process.
2. What is the deposit and payment policy?
- Minimum deposit: £50 (non-refundable)
- Flexible monthly installment plans are available
- Full balance is due 2-4 weeks before departure
- Installment refunds may take 4–8 weeks
Important: After paying the deposit, you will receive your PNR / airline reservation number within 24 hours to confirm your flight with the supplier.
3. Can I pay in installments?
Yes! We offer Book Now, Pay Later plans. You can secure your flight or holiday package with a £50 deposit and pay the remaining balance in monthly installments.
4. What happens after I pay the deposit?
After paying the deposit:
- You will receive your PNR / airline reservation number within 24 hours
- Your booking is secured with the airline or supplier
- Our agents will confirm all flight and package details
5. Are my bookings financially protected?
Yes. All bookings are made with trusted suppliers using ATOL and IATA licenses, ensuring that your air-travel-inclusive holidays are fully protected.
6. Can I cancel or change my booking?
- All changes and cancellations must be submitted in writing
- Deposits are non-refundable
- Late cancellations or non-payment of balance
- Standard Amendment Fees may apply for changes
7. How do I contact customer support?
You can reach us 24/7 via:
- Phone: 020 8129 4629
- WhatsApp: +44778945596
- Email: travel@theluxurybooking.co.uk / contact@theluxurybooking.co.uk
Our travel experts are ready to help you with bookings, payments, and travel advice.
8. Do you offer special deals or promotions?
Yes! We provide exclusive travel deals, seasonal discounts, and Pay Monthly options. Subscribe to our newsletter or contact us to stay updated on the latest offers.
9. Can I book flights to multiple destinations?
Absolutely. You can book multi-city flights, holiday packages, and tailor your itinerary according to your preferences. Our agents can assist you with complex travel plans.
10. How do I manage my booking online?
After booking, you can:
- View your itinerary and PNR
- Make payments for installments
- Request amendments (subject to terms)
- Contact our agents for assistance
Still have questions? Contact The Luxury Booking UK for personalized assistance:
- Phone: 020 8129 4629
- WhatsApp: +44778945596
- Email: travel@theluxurybooking.co.uk
- Website: www.theluxurybooking.co.uk