Privacy Policy — The Luxury Booking UK

At The Luxury Booking UK, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book flights, holiday packages, or interact with our services.

We are committed to keeping your data safe, transparent communication, and providing a seamless travel booking experience.

1. Information We Collect

We may collect the following types of information:

Personal Details: Name, date of birth, gender, contact information (email, phone number, WhatsApp)
Travel Information: Flight preferences, destinations, bookings, PNR / airline reservation numbers
Payment Information: Credit/debit card details, bank transfer information (processed securely via our payment partners)
Website Usage Data: IP address, browser type, device information, pages visited, cookies, and analytics

Note: All sensitive data is processed securely and stored in compliance with UK data protection regulations.

2. How We Use Your Information

Your personal data helps us to:

Process bookings, payments, and refunds efficiently
Provide flight confirmations, PNRs, and travel updates
Share exclusive offers, promotions, and special deals (with your consent)
Improve our website, services, and overall customer experience
Comply with legal obligations, including ATOL/IATA regulations

3. Sharing Your Information

We may share your data with trusted partners for booking purposes:

Airlines, hotels, and travel suppliers
Payment service providers for secure transactions
Regulatory authorities or law enforcement if required by law

We do NOT sell your personal information to third parties.

4. Security of Your Data

We implement strict security measures to safeguard your data:

Secure servers and SSL-encrypted transactions
Limited access to personal data by authorized staff only
Regular security audits and monitoring

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your data
Request deletion of your data (subject to legal or contractual obligations)
Opt-out of marketing communications

To exercise these rights, contact us:

6. Cookies and Website Analytics

We use cookies to:

Enhance your browsing experience
Track website performance and visitor behavior
Personalize offers and promotions

You can disable cookies in your browser, but some features of our website may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to:

Provide our services and complete bookings
Comply with legal obligations
Resolve disputes or enforce agreements

8. Minors

Our services are not intended for children under 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

10. Contact Us

For questions or concerns about your privacy or how your data is used, please contact our team:

Phone: 020 8129 4629
WhatsApp: +44778945596
Email: travel@theluxurybooking.co.uk / contact@theluxurybooking.co.uk
Website: www.theluxurybooking.co.uk

The Luxury Booking UK — Your trust matters. We are committed to protecting your personal information while ensuring a smooth, safe, and enjoyable travel booking experience.