The Luxury Booking Privacy Policy

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. Legal Basis Under UK GDPR
4. Sharing Your Information
5. Data Security and Retention
6. Your Rights
7. Cookies
8. Contact Us

1. Information We Collect

Under The Luxury Booking Privacy Policy, we collect information that is reasonably necessary to provide and manage our travel services.

2. How We Use Your Information

We use your information to provide travel services, manage bookings and communicate with you about your journey.

• Process flight, hotel and holiday bookings.
• Issue booking confirmations and travel documents.
• Communicate flight changes and itinerary information.
• Process payments, amendments and refunds.
• Respond to enquiries and provide customer support.
• Prevent fraud and protect our website and customers.
• Improve our website, services and customer experience.
• Meet applicable legal, accounting and regulatory requirements.
• Send marketing communications where you have provided appropriate consent.

3. Legal Basis Under UK GDPR

We process personal information in accordance with applicable UK data protection legislation, including the UK GDPR where applicable.

For further information about UK data protection, visit the Information Commissioner’s Office UK GDPR guidance .

4. Sharing Your Information

We may share relevant information with trusted organisations where this is necessary to provide the travel services you have requested.

• Airlines and airline ticketing providers.
• Hotels and accommodation providers.
• Travel suppliers and booking partners.
• Payment service providers.
• IT, website and security service providers.
• Professional advisers where necessary.
• Government bodies or authorities where legally required.

We do not sell, rent or trade your personal information.

5. Data Security and Retention

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

• Access to customer information is restricted where appropriate.
• We use security measures designed to protect information transmitted to our website.
• Payment processing may be handled by secure third-party providers.
• We do not intentionally retain full payment card details on our website servers.
• Information is retained only for as long as reasonably necessary for travel, business, accounting and legal purposes.

6. Your Rights

Depending on the circumstances and applicable law, you may have rights including:

• The right to request access to your personal information.
• The right to ask us to correct inaccurate information.
• The right to request deletion of information where applicable.
• The right to request restriction of processing in certain circumstances.
• The right to object to certain processing.
• The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details provided below.

You can also find information about your data protection rights through the Information Commissioner’s Office .

7. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security and support marketing and analytics where applicable.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

For more information, please see our Cookie Policy .

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact The Luxury Booking UK.